Buy with confidence — Trusted Traders
We are proud to be part of the Bracknell Forest Council’s “Buy with Confidence” scheme and are approved by Trading Standards as “Trusted Traders”. We are CRB (criminal records bureau) checked and fully insured.
Home & Business support
No matter who you are or whatever your setup, we can help you! We are your local personal IT department on demand. We can implement and support your systems, network and staff on a pay as you go basis. We offer free phone and remote support with no retainer fees or monthly charges to pay.
No fix — No fee & No callout fee
In the highly unlikely case that we cannot fix your problem, you don’t pay a penny for our time. We also do not charge a callout fee within 10 miles of Winnersh, negotiable thereafter.
Please select a service you are interested in from the categories below to find out more.
We do things a little differently here at 24–7 Computer Doctor.
Initially, we are there when you need us, where you need us, in order to get your system up and running again as quickly as possible.
Ongoing, we know that once your IT is set up, and you have the essentials (cost effective off-site daily automated backup and network security) in place, it will look after itself most of the time.
We know Microsoft 365 inside out, be it Email (exchange), sharepoint, one drive, Office and host over 300 client mailboxes.
That’s why offer a “pay as you go” service, with no monthly or annual fee’s to pay — you only pay for our time when you need it.
We look after 100+ small businesses in the local area and we can tailor a solution to fit each specific need.
We have many customers with many different systems, using different accounts packages and bespoke programs. We can help you with any of these – there are no “taboo” packages.
We can help you with many business issues, from your IT to setting up your website, getting traffic to your website (SEO) hosted exchange (sync contacts, calendar, email across PC’s, tablet &, smartphones over the air) cloud backup, cloud security, VPN’s, remote access, remote file sharing, cloud based credit/debit card payments, business cards…anything you can think of to do with small business needs. We’ve been there and done it for ourselves and our customers, and now we can advise you on the easiest and most cost effective way of achieving these goals.
Internet security is essential for your PC and network — second only to backing up your data.
We are a Trend Micro Affinity partner and sell fully managed enterprise-grade security solutions to both home and business users.
Trend Micro Worry Free Business Security offers the best security but WILL NOT SLOW DOWN YOUR PC down in the way that other security solutions can as most of the threats are stopped in the cloud before they even get to your PC.
We are so confident that you will be amazed with the protection and the speed boost that we are offering a special deal — we will
1) Remove your old security and install the new security for free
2) Give you 2 months extra protection for free
A single license is £45 per year, We offer discounts for more than 1 license – please call for details.
We offer a full web design service, from initial concept to hosting and email management.
Whether you need a simple static site or a fully interactive ecommerce solution, we have a package that gets you what you need at a price you can afford.
We can also offer fully managed SEO solutions to make Google work for you and drive traffic to your website and promote your business.
We have developed many web sites, including the one you are currently viewing.
Your own domain and website will give you:
Have a strong and professional company image — proudly display your website and your email on all your company documents.
Send and receive emails to and from your domain from as many mailboxes as you like, so you can be AnythingYouLike@MyCompany.com.
To have your own website at www.MyCompany.com.
Choose a cost, service level and fix time if any of these services are unavailable.
Has your machine crashed?
Hard disk “dead”?
Has Windows given up the ghost?
Did you accidentally delete something?
Did you format the wrong partition?
Blue screen of death?
There are many ways of loosing valuable data (pictures, music, documents, emails etc)
Fortunately, in most cases, we can recover these seemingly lost files. We can recover data from any disks, from a single drive to a full RAID set from £45.
The data on your PC is your life, your business or both. The disk inside your computer that holds all of your data (accounts, spreadsheets, documents, presentations, pictures, music etc) is going to fail at some time. It is guaranteed — its just a question of when.
When it does fail, you may be lucky enough to retrieve some of your data, or more likely you will lose everything.
You should also consider that your PC or laptop may be stolen, lost or damaged in a fire or flood, all of which may lead to you losing all of your critical data.
Imagine how long it will take you to redo all of those important documents and accounts, not to mention losing all your precious photographs that can never be replaced.
Fortunately, if you back up your data daily, this will not be a problem.
You may already have a backup drive — but when was the last time you used it? What happens if it is stolen along with your computer?
We offer secure, automatic, daily off-site backup solutions for £75 per year per computer for both home and business for total piece of mind.
You don?t have to do anything, it is all securely backed up over your internet connection to a highly secure storage area (surpassing MoD and FSA security guidelines — 256-bit encryption in transit and 512-bit encryption on-disk) and is always accessible by you from anywhere in the world with an internet connection.
If you do nothing else to your PC, do this one thing and back up your data! It is essential.
Call us now and we can install the software in minutes and you can relax safe in the knowledge that no matter what happens, your data is safe and secure.
We can train and teach home users and office staff from the basics right up to advanced application usage.
Computers can be very confusing initially — they are completely alien to many first time users.
We understand this, and we know that it’s impossible to learn if you don’t even know the right questions to ask.
We offer patient and friendly training for all ages and abilities.
We can go from simply showing you how to get started right up to writing a tailor made course just for you.
We can repair any software, hardware, broadband, network, wireless, laptop, notebook, PC or apple issue. Most services can be achieved the same day!
We can provide a free estimate to carry out the work and have a no-fix no-fee guarantee on most services.
We can carry the work out remotely, onsite at your home or business premises or at our workshop.
We can upgrade any part of your old machine to make it run faster or fit any part you have purchased.
We carry portable anti-static kits and our workshop is also fully anti-static so you can be sure that your equipment is not at risk from the very real problem of static-electricity damage.
Call us for a jargon free, friendly and professional chat about your issue and how we can fix it for you.
Warranteed P.C.’s and laptops
We stock both brand new and refurbished Laptops and PC’s.
Before we sell you a PC or laptop, we will assess your needs and make a recommendation. We will not try to sell you equipment you don’t need, although if you really want to buy the latest and greatest, we are of course only too happy to oblige!
We can build any specification of new PC to any budget. Dont like Windows 10? No problem! We can build you a Windows 7 PC if you prefer. We can usually deliver a custom built PC within 2 days of order. Please call to discuss your requirements.
Our low price refurbished PC’s and laptops come with totally rebuilt software, a brand new hard disk and a 6 month warranty, although we do expect them to last for many years. These PC’s are recommended for the average home or business user who wants a low cost option to replace their current PC to run general office software, surf, check emails,stream music and media from the internet, edit pictures, download music etc. Our stock of refurbished machines varies so please call for a quote.