Total support philosophy
Our philosophy is one of total customer support.
If you have read our “you don’t pay a penny guarantee”, you will see that there is no monetary risk involved to you, our new customer.
With 24-7 Computer Doctor, you can be safe in the knowledge that if you have any questions or problems, we are on hand to deal with them.
Initially, we are there when you need us, where you need us, in order to get your system up and running again as quickly as possible.
But it doesn’t just stop there. We are here to answer any problems or questions you may have with your computer or to give general advice about any computer or I.T. related issue, for free.
Our free helpline is available 9am to 7pm, daily (excluding Bank Holidays).
Please note that out-of-hours support is available by prior appointment only, and is chargeable at our standard rates.
We are simply a phone call away. And best of all, it's free. Call us on 0800 6 118 247
It’s a direct line to an experienced and professional I.T. Engineer.
Our free helpline is available 9am to 7pm, Monday to Sunday. Out of hours support is available, but it is chargeable at our standard rates.
This is not a foreign helpdesk, you won’t get put on hold and you don’t have to use a menu system.
If we can fix the problem over the phone in 5 -10 minutes, it will cost you nothing.
If we can’t fix it over the phone, then we can either remote control your PC over the internet or book an appointment for an Engineer to visit you and resolve your problem.
There is no catch. It’s total support. It’s free.